Terms and Conditions

Welcome to SweetCacao! By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully!

1. Acceptance of Terms

By visiting our website and purchasing our products, you acknowledge that you have read, understood, and agree to these terms and conditions.

2. Changes to Terms

We may update these terms from time to time to reflect changes in our practices. We encourage you to review this page periodically for any updates. Your continued use of our site after changes signifies your acceptance of the new terms.

3. Products and Services

SweetCacao offers a variety of handcrafted chocolates made from premium ingredients. We strive to provide accurate descriptions and pricing; however, we reserve the right to correct errors and change product availability without prior notice.

4. Orders and Payments

When you place an order, you agree to provide accurate and complete information. Payment must be made in full before we process your order. We accept various payment methods, and by submitting your order, you authorize us to charge the provided payment method.

5. Shipping and Delivery

We aim to deliver your chocolates promptly. However, delivery dates are estimates and may vary based on your location and other factors. SweetCacao is not responsible for delays caused by shipping carriers or unforeseen circumstances.

6. Returns and Refunds

Your satisfaction is our priority! If you receive a damaged or incorrect item, please contact us within 7 days of delivery, and we will be happy to assist you. Due to the perishable nature of our products, we cannot accept returns on opened or consumed items.

7. Intellectual Property

All content on our website, including text, images, and logos, is the property of SweetCacao and is protected by copyright and trademark laws. You may not reproduce or distribute any material without our written permission.